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How and Where to Return
1-To return your product, please visit our Start A Return page and send us your information including your order number using the contact box,
2- We will send you a return label in the email. Please place the label on the original package and leave to a UPS store.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Phoenix is a fully hand painted leather shoe finished with handcrafted details. The unique color combination presents a very stylish design. The special vegetable tanned leather insole provides high performance sweat absorbency.