Start A Return

How to Start a Return

Starting a return takes just a few steps:

  1. Log into your account at sepolshoes.com/account using the email address you ordered with. You'll receive a one-time login code by email.
  2. Go to your order and click "Request Return."
  3. Select the item(s) you'd like to return and submit.
  4. We'll review your request and send you a prepaid FedEx return label via email — at no cost to you.

Don't have an account? Use the same email address you ordered with — your account was automatically created at checkout. Just click here and enter your email to receive a login code.

Still need help? Email us at info@sepolshoes.com and we'll take care of you within 24 hours.


Return Guidelines

  • Returns accepted within 30 days of delivery
  • Items must be unworn and in original packaging
  • Items marked "Final Sale" are not eligible